Legal
Privacy Policy
RDS Flooring LLC · Effective Date: January 1, 2026
Your Privacy Matters
This Privacy Policy describes how RDS Flooring LLC ("COMPANY," "we," or "us") collects, uses, and protects your personal information when you visit our website or use our services. We are committed to safeguarding your privacy and complying with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.
1. Information We Collect
We collect information that you voluntarily provide to us when you use our website and our services. This may include your name, email address, phone number, mailing address, and details about your flooring project or service request. When you submit a form, request a quote, or book an appointment, we collect the information you provide in that form. We may also collect information automatically, such as your IP address, browser type, pages visited, and the dates and times of your visits, through cookies and similar technologies.
2. How We Use Your Information
We use the information we collect to respond to your inquiries, provide quotes and estimates, schedule and confirm appointments, send appointment reminders and scheduling updates via SMS, provide customer support, improve our website and services, and send promotional or marketing communications where you have consented to receive them. We may also use your information to comply with legal obligations and protect our rights.
3. SMS Messaging
With your explicit opt-in consent, we may send you SMS messages related to appointment confirmations, reminders, rescheduling updates, and customer support. SMS messaging is provided in compliance with the Telephone Consumer Protection Act (TCPA) and CTIA guidelines. Message and data rates may apply. Message frequency varies based on your service usage and appointment schedule. You may opt out of SMS messaging at any time by texting "STOP" to the sending number, and you may request assistance by texting "HELP." You must be 18 years or older to participate in our SMS program. For full SMS terms, please see our Terms of Service.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers and partners who help us operate our website, conduct our business, or provide services to you (such as scheduling, SMS delivery, and customer relationship management), provided they agree to keep this information confidential. We may also disclose information when required by law or to protect our rights, property, or safety.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent; however, some parts of our website may not function properly without them.
6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location, you may have the right to access, correct, update, or delete the personal information we hold about you, and to opt out of certain communications. To exercise any of these rights, contact us using the information provided below. We will respond to your request in accordance with applicable law.
8. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can delete it.
9. Third-Party Links
Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will delete or anonymize it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date at the top. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us using the information provided below.
Contact
See our Terms of Service.